Benchmarking workshop in Dublin

ICML+EAHIL2017 Wednesday 14th June, 2017 15:00-16:30 Workshop 5  — Cooperation and benchmarking – finding the value and impact together.

In this workshop we invite the participants to take part in a benchmarking project of three health libraries. We want you to help us to identify more future oriented indicators* and also to discuss how — or if — benchmarking can provide tools for creating evidence base for health librarianship. The goal of the workshop is to find some new and exciting ideas to take further. We will use different brainwriting tools to find and refine the ideas.


What is brainwriting

Brainwriting is an idea-generating method that involves the participants in a group activity. In the more familiar brainstorming a group generates creative ideas verbally, on the other hand brainwriting enables the group to generate ideas and solutions on paper. It is easier for the less vocal people to participate in brainwriting. In the process, the  participants build on each other’s ideas, and that gives an extra dimension to the discussions.

The basics are a group of people sitting together to write down ideas on index cards or Post-It notes. Participants are invited to consider out-of-the-box ideas. At the end of a set period of time (e.g., 5-10 minutes) the ideas are collected, organized into groups, and presented to the rest of the group.  Then there can be a second (or even more) round to generate and present more ideas.

There are different variations of brainwriting – we plan to use two methods:

  • BrainWriting 6-3-5: The name comes from the process of having 6 people write 3 ideas on Post-It notes in 5 minutes.
  • BrainWriting Pool: Each person, using Post-It notes or small cards, writes down ideas, and places them in the center of the table. Everyone is free to pull out one or more of these ideas for inspiration. Group members can create new ideas, variations or piggyback on existing ideas.

Workshop on benchmarking

 In our session you will discuss and develop two themes:

  1. Identify new kinds/types of indicators – future oriented instead of based on what has been done – in order to measure impact and value for international (health) library benchmarking.
  2. Our profession benefits from an evidence-based, research-focused foundation. We want you to discuss how (or if) benchmarking can provide tools for creating an evidence base for health librarianship.

If you will be attending our workshop session in Dublin, please, before Tuesday 13th June, 2017, introduce yourself very shortly (name, organization, main tasks) by commenting this post. If you want, you can also very shortly explain why you chose this session.

And remember to bring your brain!

*According to ISO 11620:2014, an indicator is an expression (which can be numeric, symbolic, or verbal) used to characterize activities (events, objects, persons) both in quantitative and qualitative terms in order to assess the value of the activities characterized, and the associated method.


12 thoughts on “Benchmarking workshop in Dublin

  1. I’m keen to explore ways in which healthcare LKS can demonstrate their value and impact, particularly more innovative ways to help us engage with our customers and paymasters. Moving us away from showing how busy we are towards focussing on how useful we are can only be a good thing in these days of challenging budgets.
    John Loy, Library & Knowledge Services Manager, North Bristol NHS Trust

    Liked by 1 person

  2. I’m interested in benchmarking as a way to inform organizational change. My brain and I are looking forward to this session!
    Elena Springall,
    President, CHLA/ABSC
    Coordinator of Resource Sharing, Liaison librarian to Medical Education
    Gerstein Science Information Centre, University of Toronto Libraries

    Liked by 1 person

  3. I am really interested in thinking about benchmarking our library service against others and keen to think about how we can use this idea to develop new directions for health libraries. I think it’s really important to share ideas and stories about how we have impact and to explore what this means for the future. As a side note, I’m also looking forward to experiencing different approaches to learning, this sounds like a great session!

    Liked by 1 person

  4. I’m looking at his workshop to help provide ideas on measuring impact and value for reporting to my key stakeholders.
    Kareen Carter, Health Sciences Librarian (Library Manager)
    Wellington Medical & Health Sciences Library, University of Otago Wellington, New Zealand

    Liked by 1 person

  5. I’m looking forward to finding out other non-traditional methods of measuring impact. I would like to move away from the statistical and more to impact stories. Which help to show where the library has made a difference – to either a service or patient care.

    Liked by 1 person

  6. I am very interested in this sesión. I find it very useful to define indicators for health libraries since this can help us to measure and standarize our activities as well as to compare our results.

    Laura Muñoz from the Andalusian eHealth Library.

    Liked by 1 person

  7. Impact is a big deal at the University Library where I work, and so I was very interested in this workshop due to the title: Cooperation and benchmarking – finding the value and impact together.

    Liked by 1 person

  8. I am looking forward to discovering innovative ways of measuring the impact of our upcoming research material metadata services.

    Minna Liikala, National Institute for Health and Welfare

    Liked by 1 person

  9. I’m looking to finding new methods to measure impact. I like the brain writing idea,

    Jo Milton – University of Cambridge Medical Library – Collection Development Manager

    Liked by 1 person

  10. Two comments already made here that resonate with me: John’s comment that we need to move away from demonstrating busy-ness to demonstrating usefulness, and Nicola’s comment about impact stories… These have been very much on my mind also.


  11. I’m Katri, information specialist from Terkko Medical Campus Library, Helsinki University Library. Looking forward to having an interesting workshop with all of you!


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